Shipping policy
Vena Fit, we aim to deliver your fitness products safely and efficiently. We ship orders for home gym equipment, fitness apparel, fitness accessories, and outdoor fitness products to available service areas based on courier coverage and product availability.
After placing an order, you will receive an order confirmation email. Orders are usually processed within 1–3 business days, excluding weekends and holidays. Once your order has been shipped, delivery time may vary depending on your location, shipping method, courier service, and seasonal demand. Estimated delivery times are provided as a guide and may be affected by weather, customs, courier delays, or other unexpected issues.
Shipping costs, if applicable, will be calculated and displayed at checkout before payment. Some large or heavy home gym equipment may require additional shipping charges due to size or weight. Please make sure your shipping address is complete and accurate before placing your order.
Vena Fit is not responsible for delays or failed deliveries caused by incorrect customer information. If your package is lost, delayed, or arrives damaged, please contact us at k63311058@gmail.com with your order number and delivery details.
We are committed to providing a smooth shipping experience for every Vena Fit customer.